Welcome to the Technical Support area of our web site

If you have a fault with a product, please firstly consult the product instruction manual or available fault finding guide. These can be found in our Technical Data section.

If this does not solve your problem then please call our dedicated telephone support line on 01482 678981 or contact us by e-mail. We require details of the actual fault along with the caravan / motorhome serial number, and the product serial number / reference. Our support line is open 9:00am to 5:30pm Monday to Thursday and 9:00am to 12:30pm on Friday (closed for lunch 12:30 to 1:30).

If you need to return goods to us, you will need to follow our returns procedure which can be found here.  Never return any product without first requesting a returns number, otherwise your product may be lost.

If you are a caravan / motor home dealer and would like access to our dealer support section, please e-mail your company details and we will provide an access password. 

If you require information that is not listed below please contact us by e-mail or phone our dedicated support line on 01482 678981 during office hours.

For support on Auto-Trial entertainment equipment please contact SCS Components on 01924 893656. For Nordelecttronica products please contact 0845 862 4545. For CEC / Plug-In-Systems products please contact 01482 580077. For Blaupunkt products fitted to Swift vehicles please contact Swift customer care on 01482 847332. 

You will need a copy of Adobe Acrobat Reader to view the support documentation, click here to visit the Adobe web site.

All information provided is strictly copyright of Sargent Electrical Services Ltd. Due to ongoing design changes this information may not completely reflect delivered product. Electrical Work on any 230v system should only be undertaken by qualified persons.

To enter the dealer support area please click the login button below